AI Conversation Performance Training
Train your team to handle real conversations before they happen
Train your team by practising real conversations out loud using scenarios built from your product, support, and sales knowledge.
Designed to work alongside your existing onboarding, training, and LMS tools not replace them.
Refine hiring process
Hiring and Screening
Evaluate candidates in real conversations before you hire them.
Stop relying on resumes and interviews alone. See how candidates actually perform in the role.
❌ Resumes
❌ Interviews
❌ Guesswork
✓ Run real scenarios candidates will face
✓ See how they think and respond under pressure
✓ Evaluate communication, clarity. and structure Compare ✓ candidates usina the same
Conversation Performance Training
Your team knows the product.
They struggle to apply it in real conversations.
The gap isn’t knowledge. It’s performance.
How teams train today
How teams train today vs
what actually works
🗃 More Documentation
💬 More Oboarding Sessions
📣 Shadowing calls
🏫 LMS & Static Training
😕 Low retention
😐 Inconsistent responses
😖 Lack of confidence
😟 Poor live performance
🗃 Real scenarios
💬 Spoken conversations
📣 Repeat practice
🏫 Feedback loops
😀 Consistent performance
😀 Faster onboarding
😀 Better conversations
😀 Measurable improvement
Why Reframer exists
A system your team can run
Knowledge → Scenario → Practice → Feedback → Repeat
Turn your company knowledge into repeatable training your team improves from over time iterating on product, sales, support
💼 Knowledge
Product documentation, support guides, pricing and plans, sales playbooks
🎧 Scenario
Scenarios evolve as your product evolves.
👔 Practise
Practice the conversation in realtime, compare to lead conversations
👔 Feedback
Quantitive, qualitive, inline meaningful feedback & insights
Powered by your business
Train on your actual business, not generic scripts
Reframer turns your product docs, support guides, and sales playbooks into real conversation scenarios your team can
• Upload product documentation
• Ingest support conversations & FAQs
• Use sales playbooks and pricing flows
• Continuously update as your business
Training stays aligned with your product not outdated scripts.
Track real performance
See exactly how your team performs in real conversations
Reframer shows you what's working, what's not, and how your team improves over
• Conversation scores & outcomes
• Breakdown by objective and skill
• Compare across team members
• Track improvement over time
• Identify weak points
Product · Support · Sales Training
Train across product, support, and sales
📦 Product
Help your team understand and explain your product clearly
🎧 Support
Handle real customer situations and edge cases
💼 Sales
Respond to objections, pricing pressure, and close
Where teams use Reframer
Train new staff on your product, workflows, and real customer questions.
⚠️ Designed to work alongside your existing training and LMS, not replace them.
Practice real conversations out loud
Your team doesn’t just read or watch.
They:
Speak their responses
Handle pressure in real time
Respond to objections and questions
Run the conversation end-to-end
This is where performance improves.
See exactly what needs to improve
See exactly what needs to improve
This is achieved by:
Outcome (achieved or not)
Objective breakdown
Conversation breakdown
Clear suggestions
Run it again with a better approach.
Define what good looks like
Managers can complete a run and set it as the standard.
Your team:
Compares against it
Sees strong examples
Improves faster
Keep training active
Managers can complete a run and set it as the standard.
practice reminders
notifications
repeat runs
Team training gaps
Team training & management
Manage your team and track training in one place.
Reframer isn’t just for individuals, t’s built for teams.
Managers can:
• Invite team members to the platform
• Assign scenario packs
• Manage usage and credits
• Track participation across the team
• Scale training across the organisation
Everything is designed to make training consistent and repeatable.
Team training gaps
Custom Scenarios
Train your team on your actual business scenarios.
Every business is different.
Reframer can be configured to simulate conversations based on your:
• product or service
• sales process
• customer interactions
• real-world objections
We work with early teams to design tailored training scenarios that reflect how your team actually operates.
👉 Pricing for custom setup coming soon
If your team has conversations that matter
You should be practising them before they happen, not learning in the moment.
Used for sales, support, onboarding and hiring teams.
🎉 Early supporters receive 25% off Reframer for life
(limited to the first 100 users)
We'll walk you through the best setup for your team.